1-800-922-2301

Shear Collection - Limited Lifetime Warranty

Olivia Garden shears carry a Lifetime Warranty against manufacturer’s defects. We will repair or replace defective shears at no charge. Please call 1-800-922-2301 or e-mail info@oliviagarden.com with explanation and simply return the shears postage prepaid to us with sales receipt. Warranty covers manufacturer’s defects. Valid only in the United States (excluding territories).

WARRANTY DOES NOT COVER:

  • Damage resulting from accidents, mishandling or abusive use (knocks, dents, dropping, etc.), improper use, or unauthorized alteration or repair
  • Consequences of normal wear & tear
  • Aging
  • Oxidation, rusting, or contact with chemical or cleaning products unsuitable for metal shears
  • Malfunctions resulting from accumulation of dirt, hair or foreign material

Cara Shears - Limited Lifetime Warranty

Olivia Garden Cara Shear is an original Olivia Garden creation, made and tested to meet the traditional high quality standards of Olivia Garden. Every Olivia Garden Cara shear is meticulously crafted from the finest materials including VG-10 Japanese steel. Every single part is subjected to scrupulous inspections. Olivia Garden guarantees the quality of the materials, faultless workmanship and flawless operation.

Olivia Garden Cara Limited Warranty is for an unlimited period against any manufacturing defects under the following conditions: any part found by our technical service to be defective as a result of the manufacturing fault (materials or workmanship) will be replaced or repaired (at Olivia Garden’s discretion) free of charge by Olivia Garden.

WARRANTY DOES NOT COVER:

  • Damage resulting from accidents, mishandling or abusive use (knocks, dents, dropping, etc.), improper use, or unauthorized alteration or repair
  • Consequences of normal wear & tear
  • Aging
  • Oxidation, rusting, or contact with chemical or cleaning products unsuitable for metal shears
  • Malfunctions resulting from accumulation of dirt, hair or foreign material

Each Olivia Garden Cara shear carries an individual serial number which provides record of origin and authenticity. For efficient limited warranty service, please register your Cara shear at the time of purchase by filling out the information below.

For warranty repairs, please return shears postage prepaid to Olivia Garden in an appropriate packaging to avoid damage to the shears. Please include a note explaining the problem, your contact information, & proof of purchase. To avoid loss, the use of an insured shipping method with tracking information is highly recommended.

This warranty gives you specific legal rights and you may also have other rights which vary from state to state. Valid only within the USA for shears purchased within the USA (excluding territories).


Register your Cara shears

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